Non-Integrated Program

Federal Leaves, State Leaves, ADAA, STD, LTD, Client Specific Leaves, and Workers Compensation – How does it all fit?

In a fast moving, quickly evolving leave landscape, having a trusted partner to manage compliance and concurrent leaves is key to future success in reducing absenteeism and getting employees back to health and productivity, quickly and safely.

A non-integrated program presents several hurdles to this goal:

  • Two or more partner contacts, for both the HR team and Risk Teams, as well as employees with concurrent claims
  • Entitlement between lines of business can often overlap, making resolution between vendors time consuming and inefficient
  • Multiple forms containing identical information may have to be filled out and sent to various vendors
  • Employees dealing with multiple sources of information, which may conflict due to inconsistency of messaging
  • Data is housed in multiple systems, making actionable data able to be leveraged for impactful change in safety, ergonomics, or benefits much more difficult to obtain

Integrated Program

Client Experience

  • Single vendor partner for ease of communication
  • Instant information sharing from claim initiation to close

  • Channeling employee claims and benefits for a smoother claim process and quicker resolution

  • Key Performance Indicator’s defined, tracked, and managed by single point of contact

  • Avoid duplication of effort, both by the employee as well as the HR or Risk Management team

  • Single source of messaging, easing confusion and creating a more positive claims experience

Improved Outcomes and Processes

  • Event triggers that spur action to coordinate FMLA, WC, STD and ADAA

  • Coordinated Risk Management Information

  • Study conducted by largest TPA in the nation, found that over three years, employers that implemented IDM programs, reduced their administration costs by an estimated 10% – 20%
  • Over the same period, the study found that the employers experienced a 10% – 25% reduction in absenteeism overall