Extensive Data Tracking and Benchmarking
ur quarterly stewardship reports demonstrate your program results and return on investment. Our award-winning FMLA claim system provides extensive data tracking, monitoring, and reporting. This web-based platform has both a client interface, as well as an employee self-service portal. We offer an expansive dashboard to show you real-time trends and benchmarking.
Benchmark reports are created and maintained by your senior account executive against industry databases. As an AbsencePlus client, you can expect to receive routine and ongoing reports created and scheduled for your leadership. From monthly performance, quarterly customer service, and annual stewardship reports, our clients can stay current on key trends regarding your program.
A Web-Based Platform That Simplifies
Our award-winning FMLA claim system, ClaimVantage, has extensive data tracking, monitoring, and reporting capabilities. This 24/7, web-based platform has both a client interface, as well as an employee self-service portal.
Employees may submit claims, upload documentation via the smartphone-enabled portal, and send a note directly to their leave specialist. The claim intake ‘“wizard” guides the intake/employee with reflexive questioning to ensure the necessary information is collected to create a claim, enhancing standardization and efficiency.
Once created, a claim is automatically assigned to a leave specialist based on predefined criteria. Required documents are available on the portal and can be customized to your employees, who can view claim information and status and forms/letters sent from or received in the system through the portal.