Our award-winning FMLA claim system, ClaimVantage, has extensive data tracking, monitoring, and reporting capabilities. This 24/7, web-based platform has both a client interface, as well as an employee self-service portal.
Employees may submit claims, upload documentation via the smartphone-enabled portal, and send a note directly to their leave specialist. The claim intake ‘“wizard” guides the intake/employee with reflexive questioning to ensure the necessary information is collected to create a claim, enhancing standardization and efficiency.
Once created, a claim is automatically assigned to a leave specialist based on predefined criteria. Required documents are available on the portal and can be customized to your employees, who can view claim information and status and forms/letters sent from or received in the system through the portal.