Extensive Data Tracking and Benchmarking

Quarterly stewardship reports help illustrate program performance and overall return on investment. Our award-winning FMLA claim system supports detailed leave management analytics with robust data tracking, monitoring, and reporting capabilities. This web-based platform includes both a client-facing interface and an employee self-service portal, along with a comprehensive dashboard that highlights real-time trends and benchmarking insights.

Benchmark reports are developed and maintained by your senior account executive using relevant industry databases. As an Absence Plus client, you receive ongoing absence management reporting tailored to your leadership team. With monthly performance updates, quarterly customer service reviews, and annual stewardship reports, your organization can stay informed on key trends and make more confident decisions about your leave program.

Our System Features:

  • Real-time data: No waiting for the overnight batch to see the claims/changes for the day in the reporting suite. As things change, the data in the reports can be refreshed and viewed immediately.

  • 100% reportability: All fields and objects in the solution are 100% reportable. It enables flexible reporting on all aspects of the claim and the employees on leave or disability, to meet your business needs.

  • Easy configuring: Reports are easily configurable. If reporting needs change, AbsencePlus can quickly support the changes.

  • Accessibility + visibility: The state can have access to view the reports in a dashboard – or AbsencePlus can schedule reports to be sent to your team on a yearly, quarterly, monthly, weekly, or daily cadence.

Analytics and Benchmarking

A Web-Based Platform That Simplifies

Our award-winning FMLA claim system, ClaimVantage, delivers advanced leave management analytics through detailed data tracking, monitoring, and reporting. Available 24/7, this web-based platform includes both a client interface and an employee self-service portal, giving organizations and employees convenient access to important leave information at any time.

Employees can submit claims, upload documentation through the smartphone-enabled portal, and communicate directly with their leave specialist. The claim intake wizard uses guided, responsive questioning to collect the required information needed to open a claim, helping improve consistency, accuracy, and efficiency throughout the process.

Once a claim is created, it is automatically assigned to a leave specialist based on predefined criteria. Required documents are accessible through the portal and can be customized to fit your workforce. Employees can also review claim details, check claim status, and access forms and letters sent or received within the system, making absence management reporting and communication more streamlined.

Absence Management

Real-time Decisions & Compliance

  • The system will make the eligibility and entitlement determination as soon as the claim is received in the system (via the phone or portal). With rules built into the system, eligibility is accurately determined as soon as the claim is in the system — with no room for human error or miscalculations.
  • The system is updated with the latest compliance and regulatory changes for federal, state, and local leave laws, relieving the state’s burden.
  • Entitlement (hours of leave available) is auto-calculated based on past usage. The calculations built into the system will determine the replenishment rates without any complex calculations or errors.

Program Stable, and Secure Platform

  • Salesforce has a 99.9% uptime.

  • The latest security and compliance standards are updated within the platform three times per year.

  • The robust permissions rule controls access to data, allowing only the right people to access the correct data, including your team, for reporting.